Investor Protection
For Employees of Companies and Their Spouses
- Employees of companies and their spouses can inquire data including, account opening, order and/or transaction history, and current position balance.
- Service Time: 9:00~12:00 a.m. and 1:30~5:00 p.m. on business days.
- Inquiry Procedures
Documents Download(docx) Download(pdf) TAIFEX Procedures for Inquiries Regarding Account Opening and Trading Data of Employees of Companies and Their Spouse (Effective Date: September 1, 2022) download download *The companies in the above-mentioned TAIFEX Procedures are limited to banking, insurance, securities, futures, and accounting firms. - Fees
- For inquiries about account opening or trading data with periods ranging less than 1 year from the date of application, the production cost is NTD$100 per person.
- For data periods ranging more than 1 year from the
date of application, the additional fees will apply:
- The production cost: NTD$100 per person.
- The handling fee (1 year＜ data period ≤5 years): NTD$100 per year.
- The handling fee (data period >5 years): NTD$150 per year.
Inquired Data Period Fees ≤1 year The production cost of NTD$100 per person >1 year, ≤5 years The handling fee of NTD$100 per year plus
The production cost of NTD$100 per person>5 years The handling fee of NTD$100 per year (1~5 years) plus
The handling fee of NTD$150 per year (>5 years) plus
The production cost of NTD$100 per person* For inquiry periods of more than 1 year, the number of years will be rounded up. For example, 1.4 years will be rounded up and charged as 2 years. - Printing fees: for each inquiry per person, an NTD$5 fee per page would be charged for printing over 10 pages. Printing fees must be paid in cash by the entrusted agent.
- Should you have any questions, please contact the Trading Department at 02-2369-5678 ext. 3142 (Mr. Yang), and 3273 (Mr. Hou).
